Route Supervisor - MEDFORD

Alsco Uniforms•Medford, OR

9h•Hybrid

About The Position

We are Alsco Uniforms, a worldwide leader in the uniform and linen rental industry since 1889. We are committed to making every aspect of the customer experience better. Our employees are the heart and soul of our company, and we reward their hard work with competitive pay and benefits, ongoing career development, and a diverse and inclusive team environment. Join us and build your career!

Requirements

Have and maintain a valid Driver’s License and be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Demonstrate excellent skills in customer service and route sales.
Excellent verbal/written communication skills in English, comprehend and follow direction.
Good time management skills and be a team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.

Nice To Haves

High School graduation or similar experience.

Responsibilities

Assist in the development of a district to be a highly productive team through continual training, regular meetings, daily check-ins, fostering a positive work environment, route rides, supervising, and building strong relationships with each RSR.
Assist the DM as assigned to ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem-solving, and openly communicating and negotiating with customers.
Lead their district to success by communicating changes and policies, evaluating route organization, projecting a professional image, and cooperatively working with other departments in the branch.
Support the department to ensure all company policies and procedures are followed, including safety and Service SOP. Evaluate service procedures and make recommendations.
Complete general route responsibilities when necessary, including safely operating company vehicles.
Assist in retention and growth, sales, promotions, contests, proper product mix, and continued customer relationships.
Perform, as needed, all of the responsibilities of a RSR at a higher level with a managerial perspective, evaluating the route and the RSR performance on the route.
Perform all of the responsibilities of a Route Relief/Utility RSR as needed.
When running a route, up-sell, cross-sell, and sample all lines of service or product, and ensure a profitable product mix. Monitor and report competitive activity. Keep service agreements current and renewed.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Work with and support other service personnel as required by supervision.