Route Sales Representative 5 8 Hourly

Alsco•Lubbock, TX

About The Position

The Route Sales Representative supports the Service Departments in meeting customers’ needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager and works with service, sales, and operations teams, including serving as a relief driver when needed. Responsibilities involve customer prospecting and account support on assigned routes, following service procedures, handling payments and account records, and operating a vehicle while delivering and moving products. The role requires daily travel and physical work, including lifting up to 75 pounds and moving loaded carts up to 500 pounds.

Requirements

Have and maintain a valid driver’s license, and a CDL when applicable.
Be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Accurately recognize colors and sizes.
Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts up to 500 pounds.
Complete background and safety-sensitive drug screening successfully; employment is contingent upon successful completion.

Responsibilities

Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales Consultants.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products and move carts up to 500 pounds; lift up to 75 pounds.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.
Support other service team members where required.