Route Sales Representative - Relief

Borden Dairy Careers•Winter Haven, FL

About The Position

Borden Dairy is hiring a Route Sales Representative to deliver, stock, and stage products at customer accounts along an established route. The role includes loading and unloading products, setting up merchandise displays, delivering promotional materials, verifying shipments, resolving customer issues, collecting returns, and completing required inventory and delivery documentation. The representative also performs vehicle inspections, assists with routine truck maintenance, and maintains vehicle and hours-of-service logs in compliance with DOT regulations and company policy. This is a relief role that provides vacation coverage and fills in as needed. The representative is expected to maintain reliable attendance, consistent work hours, a professional appearance, and courteous relationships with customers and coworkers. The role requires working in varied indoor and outdoor conditions, including hot and cold climates and refrigerated trucks, and meeting substantial lifting and pushing/pulling demands.

Requirements

  • Minimum age of 21 years.
  • Manual transmission experience; no automatic restrictions.
  • Ability and willingness to work overtime, weekends, holidays, and various shifts as required.
  • Ability to read, write, and communicate effectively in English.
  • Ability to perform basic math and accurately record data.
  • Ability to work independently and collaboratively in fast-paced, dynamic environments.
  • Ability to frequently stand, walk, kneel, reach, climb, pull, and bend.
  • Ability to routinely lift over 60 pounds and push or pull up to 300 pounds with a hand-held hook.
  • Ability to work in hot and cold climates, indoors and outdoors, and on refrigerated trucks.

Nice To Haves

  • High school diploma or GED equivalent is strongly preferred.
  • Six months of verifiable experience driving a Class A or Class B commercial vehicle is preferred.
  • Experience in product delivery and customer service is preferred.
  • Bilingual skills are a plus.

Responsibilities

  • Safely load, unload, and deliver products to customer accounts.
  • Drive a commercial vehicle along an established route to deliver, stock, and stage products.
  • Set up merchandise displays and deliver promotional materials to customers.
  • Verify shipment accuracy and ensure products are in salable condition.
  • Address and resolve discrepancies and customer complaints professionally.
  • Collect empty containers, rejected merchandise, and unsold merchandise for return.
  • Complete daily inventory, order forms, delivery invoices, and proof-of-delivery documentation.
  • Conduct motor vehicle inspections in compliance with DOT regulations and company policy, and assist with routine truck maintenance.
  • Maintain a professional appearance and courteous demeanor with customers and coworkers.
  • Accurately maintain vehicle and hours-of-service logs as required by DOT.
  • Demonstrate reliable attendance and consistent work hours.
  • Provide vacation coverage and fill in as needed.
  • Support team and organizational goals through additional duties as required.
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