Route Driver - Smartservice (Full Time)
About The Position
Drives a company vehicle over an established route to deliver products and maintain inventory, while providing excellent service to clients and customers. Before each route, ensures the truck is properly loaded with the products needed to service scheduled machines. Maintains product inventory and distribution, rotates products for freshness, cleans and sanitizes vending machines and related equipment, and performs minor machine service and adjustments. Reports defective equipment to the appropriate maintenance contact when necessary. Uses a handheld computer to maintain accurate machine product and inventory data; communicates new products and services, resolves service complaints, and reports complaints to the immediate supervisor. Sets up merchandise and sales promotion displays or distributes promotional materials. Accounts for goods, invoices, delivery tickets, cash, and products, and reconciles inventory according to procedures. Keeps the company vehicle clean and organized and performs pre- and post-trip inspections. Other duties may be assigned. The role is full-time, based in Edison, New Jersey, with a Monday-through-Friday schedule and early morning starts; some weekends are required.
Requirements
- Three years of driving experience required.
- Valid driver's license and ability to operate company vehicles safely in accordance with traffic laws and conditions.
- Ability to lift 50 pounds consistently.
Nice To Haves
- Previous driving experience preferred.
- One to two years of customer service experience preferred, or at least one year of related experience.
Responsibilities
- Load the truck with products required to service scheduled machines, following operational procedures.
- Maintain appropriate inventory levels and product distribution in vending machines.
- Load and transport product totes to machines, restock machines, and return empty totes to the truck.
- Rotate products to ensure freshness at client locations.
- Provide client and customer satisfaction through all aspects of job performance.
- Clean and sanitize vending machines and related equipment.
- Perform minor service and adjustments on machines; report defective equipment to the designated maintenance contact when necessary.
- Maintain accurate machine product and inventory data using a handheld computer.
- Inform regular clients and customers about new products or services.
- Listen to and resolve service complaints, and promptly report client or customer complaints to the immediate supervisor.
- Set up merchandise and sales promotion displays or distribute promotional materials.
- Account for goods, invoices, delivery tickets, cash received or collected, and products.
- Reconcile inventory according to established procedures.
- Keep the company vehicle clean and organized, and conduct pre- and post-trip vehicle inspections.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
