ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Compass Group•Edison, NJ
•Onsite

About The Position

The Route Driver drives a company vehicle over an established route to deliver products and maintain inventory, while providing top-notch service to clients and customers. The driver loads the truck with products needed for scheduled machines, maintains inventory and product distribution, stocks vending machines using a hand cart, and rotates products to ensure freshness. The role also includes cleaning and sanitizing vending machines, performing minor service and adjustments, reporting defective equipment, recording inventory data with a handheld computer, informing customers about products and services, resolving service complaints, setting up promotional displays, reconciling inventory, handling receipts and delivery documents, and keeping the vehicle clean and inspected. Some weekends are required.

Requirements

  • Three years of driving experience required.
  • A valid driver's license and the ability to safely operate company vehicles in accordance with traffic laws and conditions.
  • Ability to consistently lift 50 pounds.

Nice To Haves

  • One to two years of customer service experience, or at least one year of related experience.

Responsibilities

  • Ensure the truck is properly loaded with all products needed to service scheduled machines before beginning each route.
  • Maintain proper inventory levels and product distribution for vending machines.
  • Load product totes onto a hand cart, stock machines, and return empty totes to the truck.
  • Rotate products to ensure freshness at client locations.
  • Provide client and customer satisfaction in all aspects of job performance.
  • Clean and sanitize vending machines and related equipment routinely.
  • Perform minor machine service and adjustments, and report defective equipment when necessary.
  • Maintain accurate machine product and inventory data using a handheld computer.
  • Inform regular clients and customers about new products or services.
  • Listen to and resolve service complaints, and promptly report complaints to the immediate supervisor.
  • Set up merchandise and promotional displays or distribute promotional materials.
  • Account for goods, invoices, delivery tickets, cash received or collected, and products.
  • Reconcile inventory according to established procedures.
  • Keep the company vehicle clean and organized, and perform pre-trip and post-trip inspections.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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