Route Driver Trainee

CONA Services•Paducah, KY

About The Position

The Route Driver Trainee learns and develops the skills needed to perform route delivery and merchandising duties across delivery disciplines. The role involves stocking and facing products on shelves and displays, in coolers, and in cooling vaults. The trainee may provide route relief as needed and is expected to be prepared to take a permanent route assignment in any delivery discipline. Under supervision, the trainee learns to drive a Class A CDL vehicle and must obtain the required licensing within 10 weeks of the training start date. The position also involves learning delivery equipment and procedures, customer service, merchandising standards, product rotation and display practices, and company safety requirements.

Requirements

Valid driver’s license for the state of residency.
Excellent driving history, as reviewed through a seven-year Motor Vehicle Report.
Ability to obtain a Class A Commercial Driver’s License; a CDL is not required at hire.
Ability to pass and maintain D.O.T. physical requirements.
Strong customer service skills.
Self-motivated, with a high degree of integrity and ability to perform duties on time with minimal supervision.
Dependability, initiative, professional demeanor, and sound judgment.
Ability to work in a fast-paced, continuous-lifting environment.
Ability to lift up to 75 pounds repeatedly and multiple times a day.
Availability and willingness to work some weekends and holidays.

Nice To Haves

Beverage or delivery industry knowledge.
Customer management skills.
Continuous improvement mindset and initiative.
Sales ability.
Safety-focused approach.
Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience is strongly preferred.

Responsibilities

Learn to drive a Class A CDL vehicle and obtain required licensing within 10 weeks of the training start date.
Learn delivery processes and customer service procedures under supervision, including using a handheld device for invoicing and completing beginning- and end-of-shift check-in, check-out, cash, and paperwork accountability procedures.
Secure company assets and inventory, and safely handle and deliver products at customer locations.
Learn and develop merchandising practices to meet customer and consumer needs and company standards, and execute commercial plans in customer outlets.
Develop product rotation practices and understand point-of-sale displays, including racks and shippers.
Build and maintain product displays, face products, maintain brand order, and manage products in backroom areas.
Work with customers to understand their needs and communicate customer service issues to the appropriate manager.
Maintain appropriate behavior and promote personal safety and the safe use of required equipment.
Learn and adhere to company safety and equipment-use standards, as well as Federal Motor Carrier Safety Administration rules regarding DOT and Hours of Service.
Provide route relief when needed and prepare to take a permanent route assignment in any route delivery discipline.