Route Development Manager - Ocean Freight - Atlanta, GA

Military Spouse Corporate Career Network•Atlanta, GA

1d•Onsite

About The Position

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. This role is for the Route Development Manager Transpacific Eastbound for the US Southeast. The position requires a person who possesses deep knowledge of the US Ocean Freight market and assigned trade lane markets, and who is committed to growth targets. The Route Development Manager also needs to play a role as "bridge" to connect commercial and/or customers with Ocean freight product and station operations for business opportunities or problems solving. This role can be based near any airport on the east coast region.

Requirements

Bachelor's degree in a business discipline and 4+ years of related experience
Strong ocean freight product and pricing knowledge
Thorough understanding of business development strategy and the sales process
Excellent written and verbal communication skills
Well-developed interpersonal skills including conflict management and negotiation
Cross-cultural competence and cultural sensitivity
Self-starter with excellent planning and organizing skills who is willing to share knowledge and expertise
Understanding of continuous improvement methodologies
Knowledge of Word, Excel, and Power Point
Fluent in English

Nice To Haves

Knowledge of other languages is a plus

Responsibilities

Grow business from new and existing customers
Sponsor accounts at national level to facilitate commercial escalations, pricing decisions that foster growth and improve overall customer satisfaction
Develop product-related services which would act as a catalyst for growth
Work with trade analytics and relevant market intelligence material to provide and maintain regular monthly trade lane intel report, develop comprehensive trade lane strategy and build compelling presentations and materials to support our sales organization
Organize bi-lateral trade summits with targeted overseas countries and support in country sales visit planning and execution
Ocean Freight product champion and subject matter expert for assigned trade lanes and liaison between product, marketing/sales, key customers and station operations
Drives growth across all ocean products within the appointed trade(s), and together with local OFR management drives Field Sales to focus on those trade(s) as per country growth plan
Engage with US and overseas Ocean Freight pricing teams (OCCs) to review and finalize OFR rates for opportunities
Develop Ocean Freight product priorities/targets (volume/price/campaigns) and the business plan for assigned routes
Conduct market profiling, competitor research and analysis to understand and identify market opportunities and challenges; provides feedback on competitiveness of Ocean Freight solutions based on hit ratios and stakeholder input
Engages locally with carriers and procures as per Trade Management guidance
Builds and executes an annual program of activities to support the growth required, e.g. sales campaigns (in alignment with Sales), must win RFQs, suggested investments required, etc.