Rotating Shift Emergency Site Services Technicians

Merck•Durham, NC

1d•Hybrid

About The Position

Responsible for supporting plant operations at the Durham facility. Technicians operate 7-days per week utilizing different shifts. Technicians will provide services in numerous areas within site services. Technicians must be forward-thinking individuals who are able to flow to the work. Functioning as a member of the Site Services Team and operating in an empowered team environment. Technicians are responsible for safeguarding all company personnel, property, and assets, preventing theft or loss of company property, and enforcing company, local, state, and federal rules, and regulations. Technicians will have responsibility for access control of all employees, visitors, contract and service personnel and truck drivers to the site. Technicians will report to the Emergency Manager. This role involves being the primary emergency responder on site, serving as a permanent member of the site's emergency response team for fire suppression, hazardous materials, confined space, and high angle rescue, Oxygen alarms, medical, and Security. The role also includes completing preventative maintenance work for items owned by Emergency Management and leading teams during inclement weather events to ensure site safety.

Requirements

High School Diploma or GED required.
3-years experience or combined experience in Firefighting, Rescue, Fire Life Safety Systems, or Loss Prevention.
Current NC EMT-B or NC EMR certification.
Certified at minimum of Firefighter Level 1.
Must be able to obtain Firefighter Level 2 within 24 months of hire.
Must be willing to work shift work, weekends, and holidays.
Must demonstrate the ability to coach and develop work teams and to provide different types of training.
Individuals must be able to operate effectively and efficiently in high stress situations.
Must be able to work both indoors and outdoors.
Must be able to work in all different types of weather conditions.
Individual must have a working knowledge of computers, and be able to work with Word, Excel, Power Point and Outlook.
Technicians must demonstrate strong leadership and interpersonal skills.
Above average technical aptitude with the ability to learn new skills and tasks.
Problem solving skills.
Strong team skills and interpersonal skills including motivating/empowering others, and resolving conflict.
Must be flexible and able to manage multiple priorities.
Must be goal-oriented and able to manage risks and crisis’ maintaining control of self, their surroundings, and the environment.

Nice To Haves

Firefighter I & II, Hazmat Operations or Technician, CPR / First Aid / AED, NC EMT, Confined Space Rescue, High Angle Rescue, Fire Instructor I, II or III, Certified in NFPA 25: Inspection, Maintenance and Testing of Water based Fire Protection Systems or NICET II, NC Limited Fire Sprinkler Inspection Technician through the North Carolina Board of Examiners Plumbing, Heating and Fire Sprinkler Contractors, Hazmat Technician.

Responsibilities

Support plant operations at the Durham facility.
Operate 7-days per week utilizing different shifts.
Provide services in numerous areas within site services.
Flow to the work as needed.
Function as a member of the Site Services Team in an empowered team environment.
Safeguard all company personnel, property, and assets.
Prevent theft or loss of company property.
Enforce company, local, state, and federal rules and regulations.
Control access for all employees, visitors, contract and service personnel, and truck drivers to the site.
Serve as the primary emergency responder on site.
Act as a permanent member of the site's emergency response team, including fire suppression, hazardous materials, confined space, and high angle rescue, Oxygen alarms, medical, and Security.
Sign high risk work permits.
Complete preventative maintenance work for various items around the site owned by Emergency Management.
Team with local Fire Marshal's office and current insurance provider.
Lead teams during inclement weather events to ensure the safety of the site.
Apply technical skills to align staff activities with departmental metrics.
Identify and resolve technical and operational problems.
Collaborate with peers to resolve problems that cross into inter-related units.
Act under extreme circumstances and pressure to resolve emergency management issues rapidly and effectively.
Explain difficult concepts and persuade others to adopt a point of view.
Communicate information, ask questions, and check for understanding.
Make decisions guided by policies, procedures, and guidelines that impact the team’s ability to meet performance objectives and departmental metrics.
Consult on an as-needed basis with next-level manager on more complex decisions and/or issues that impact other units with inter-related processes.
Adapt and execute departmental plans and priorities based on departmental metrics to address local business, service, and operational challenges.
Forecast resource needs.
Work within the allocated budget.
Make suggestions or recommendations for the betterment of the department.