ROOTS Hub Initiative 1 Co-Lead (Remote NC)

Vaya Health•Monroe, NC

3d•$62,994 - $81,892•Remote

About The Position

The Rural Health Transformation Program (RHTP) is a statewide program administered by the NC Department of Health and Human Services (DHHS), funded by the US Centers for Medicare & Medicaid Services (CMS), aimed at creating sustainable improvements in access and outcomes for citizens in North Carolina's rural communities. The ROOTS Hub Initiative 1 Co-Lead reports to the ROOTS Hub Implementation Manager and is responsible for supporting the implementation and operational oversight of Initiative 1 within NCDHHS' defined region 3. Initiative 1 focuses on establishing and strengthening the ROOTS Hub infrastructure to connect medical, behavioral health, and social service systems to improve healthcare access and care coordination for rural populations. This position provides leadership and coordination across various entities to support integrated systems of care and improve community access to services. The Co-Lead serves as a strategic implementation partner, supporting operational planning, stakeholder engagement, reporting, governance, community engagement, and monitoring related to Initiative 1 objectives. This role requires close collaboration with the Implementation Manager and coordination with regional lead anchors, tribal representatives, and tailoring initiatives to meet region 3's rural health needs and RHTP performance objectives. The Co-Lead plays a critical role in ensuring the effectiveness of the RHTP, requiring strong emotional intelligence, discretion, independent judgment, excellent communication skills, project management, performance improvement skills, and experience with large-scale implementation plans and budgets.

Requirements

Bachelor’s degree in public health, healthcare administration, social work, business administration, public administration, or related field required.
Minimum of two (2) years of experience project managing large and complex engagements.
Minimum of two (2) years of experience coordinating across different types of stakeholders.
Minimum of two (2) years of experience in an organization or field that demonstrates an understanding of the healthcare systems, Medicaid and/or Medicare payer systems, clinical and social needs on communities’ and/or populations’ access to health services.
Knowledge of healthcare systems, behavioral health systems, social determinants of health, and community-based services.
Strong project management and organizational skills.
Ability to coordinate activities across multiple organizations and stakeholders.
Excellent verbal and written communication skills.
Ability to facilitate meetings and collaborative discussions.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of rural health challenges and population health principles.
Ability to work independently and collaboratively.
Strong relationship-building and stakeholder engagement skills.
Proficiency in Microsoft Office applications and ability to learn additional software systems.

Nice To Haves

Master’s degree preferred.
Minimum of two (2) years of experience serving or working on behalf of Medicaid and/or Medicare beneficiaries.
Population health experience and experience with physical health, behavioral health, I/DD and TBI populations preferred.
Certifications in use of project methodologies preferred.
Certification in quality and process improvement preferred.

Responsibilities

Lead day-to-day implementation activities related to Initiative 1 priorities and deliverables.
Support development and operationalization of regional care coordination and referral infrastructure.
Coordinate implementation activities among healthcare, behavioral health, and social service partners.
Monitor implementation milestones, timelines, deliverables, and operational performance.
Identify implementation barriers and recommend operational improvements.
Establish ROOTS Hub that connects medical, behavioral health, and social services to improve availability and access to healthcare in rural communities.
Coordinate within the organization and with lead anchor partners to ensure all RHTP responsibilities and requirements are met.
Support the ROOTS Hub Implementation Manager to track Vaya’s RHTP plan’s compliance and performance against program-related deadlines and milestones.
Support development of program-related reports as outlined by Requirements from NC DHHS.
Support region 3 anchors and RHTP subrecipients, implementation partners, and community-based organizations in understanding contracting, invoicing, documentation, reimbursement, reporting, and compliance expectations.
Facilitate Hub governance operations, including preparation of agendas, meeting materials, decision logs, feedback-to-decision documentation, escalation items, and follow-up actions for the Hub Governing Body, Regional Decision Council, and related advisory or review functions.
Facilitate collaboration among providers, community organizations, and regional partners.
Participate in community engagement activities and ensure community voice is incorporated into implementation planning.
Support coordination of advisory groups, implementation workgroups, and regional meetings.
Partner closely with project team, finance department, lead anchors and community stakeholders to ensure the milestones and deliverables for RHTP.
Foster relationships with rural communities and disproportionately burdened populations.
Ensure Hub implementation reflects community voice, rural priorities, lived experience, disproportionately burdened communities, and regional needs assessment findings, including documentation of how community feedback informs Hub priorities and implementation decisions.
Support project plan and provide regular updates to ROOTS Hub Implementation Manager regarding RHTP successes and challenges.
Attend and/or lead RHTP Initiative 1 related meetings.
Participate in community health assessments to support the development of needed services.
Assist with program reporting, documentation, and performance tracking requirements.
Support compliance with NCDHHS requirements and Hub governance procedures.
Prepare meeting materials, implementation updates, and operational summaries.
Maintain records related to implementation activities and partner coordination.
Collaborate with Initiative Leads, Hub staff, and implementation partners to ensure alignment across initiatives.
Participate in strategic planning and continuous improvement activities.
Serve as Initiative 1 subject matter expert as requested.