Rooms Internship

Grand Bohemian Lodge Greenville • Greenville, SC

1d • Onsite

About The Position

The overall objective and purpose of the Rooms Division Internship program is to gain experience and knowledge while working in various positions in the Front Office and Housekeeping Department. An internship allows you to bring the skills you have learned in the classroom and apply them to practical, hands-on experience. It offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers. During the internship, the intern is to provide the highest level of service in support of the mission, core values, standards and goals established by the company. We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after completion of the internship (or graduation, as applicable).

Requirements

• Currently enrolled in College/University or recent graduate and eligible for internship programs

Nice To Haves

• Ability to communicate in the English language

Responsibilities

• Process check-ins, check-outs & room assignments.
• Operate phones, process wake-up calls, assist with guest questions and concerns.
• Maintain cleanliness and organization of guest rooms, addressing guest special requests, wash, fold, stack and transfer linens.
• Ensure both qualities of product and productivity of labor in the housekeeping department.
• Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard language.
• Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed