Rooms Division Intern

The Mills House•Charleston, SC

2d•Onsite

About The Position

Are you a passionate and ambitious individual looking to kick-start your career in the hospitality industry? Look no further! Join our team as an Intern Rooms and gain valuable hands-on experience in various aspects of room operations. Bring your high energy, enthusiasm, and eagerness to learn, and be part of our dynamic team. If you thrive in a fast-paced, guest-centric environment and love being involved in the behind-the-scenes operations of a hotel, we want you on our team!

Requirements

Currently pursuing a degree or diploma in hospitality, hotel management, or a related field
Enthusiasm for the hospitality industry and a strong desire to learn
Excellent communication and interpersonal skills
Friendly and outgoing personality
Ability to multitask and work in a fast-paced environment
Attention to detail and commitment to providing exceptional guest experiences
Flexibility to work various shifts, including evenings, weekends, and holidays
Basic computer skills and familiarity with office software

Responsibilities

Assist with guest check-ins and check-outs
Coordinate room assignments and ensure accurate record keeping
Provide exceptional customer service and respond to guest inquiries and requests
Assist with maintaining cleanliness and orderliness of guest rooms and public areas
Collaborate with the housekeeping and maintenance teams to address guest issues and ensure room readiness
Learn and understand the hotel's reservation and property management systems
Participate in training programs and shadowing opportunities to gain knowledge and skills
Embrace opportunities to assist in other areas of hotel operations