Rooms Division Intern

The Mills HouseCharleston, SC
Onsite

About The Position

Are you a passionate and ambitious individual looking to kick-start your career in the hospitality industry? Look no further! Join our team as an Intern Rooms and gain valuable hands-on experience in various aspects of room operations. Bring your high energy, enthusiasm, and eagerness to learn, and be part of our dynamic team. If you thrive in a fast-paced, guest-centric environment and love being involved in the behind-the-scenes operations of a hotel, we want you on our team!

Requirements

  • Currently pursuing a degree or diploma in hospitality, hotel management, or a related field
  • Enthusiasm for the hospitality industry and a strong desire to learn
  • Excellent communication and interpersonal skills
  • Friendly and outgoing personality
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and commitment to providing exceptional guest experiences
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Basic computer skills and familiarity with office software

Responsibilities

  • Assist with guest check-ins and check-outs
  • Coordinate room assignments and ensure accurate record keeping
  • Provide exceptional customer service and respond to guest inquiries and requests
  • Assist with maintaining cleanliness and orderliness of guest rooms and public areas
  • Collaborate with the housekeeping and maintenance teams to address guest issues and ensure room readiness
  • Learn and understand the hotel's reservation and property management systems
  • Participate in training programs and shadowing opportunities to gain knowledge and skills
  • Embrace opportunities to assist in other areas of hotel operations

Benefits

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
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