Room Service Server

Pyramid Global Hospitality•Roanoke, WV

1d•Onsite

About The Position

We are looking for a highly motivated, customer focused Room Service Server to join our team! Room Service is responsible for taking guests’ orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: : The IRD Cashier takes the guests’ orders by phone and enters the orders into the Micros system. The IRD Cashier will also make change for cash tickets.

Requirements

High school diploma or equivalent.
One year restaurant experience.
Cash handling experience.
Pleasant phone personality.
Excellent communication skills.
Ability to read, write and speak clearly and accurately in English.

Responsibilities

Answers phone and handle telephone orders in a professional manner.
Input data into Agilisys system.
Makes change while keeping an accurate and secure bank.
Make copies of all paperwork and check daily.
Make food deliveries to guest rooms.
Keep clipboard full.
Organize wine case, empty all wine and soda boxes unless otherwise marked.
Re-order business cards when low.
Responsible for ordering office supplies, including pencils, pens, paper, Micros paper rolls, etc.
Polish glasses.
Responsible for doing a receiving order for paper goods, plastic products, tea, coffee, soda syrup, condiments, etc.
Complete an inventory on all wine/alcohol monthly.
Respond to any reasonable task assigned by supervisor or manager.
Help out in other areas of food and beverage as needed.
Makes, wraps, and delivers amenity baskets.
Cleans and organizes the work area.
Help expo/run food as needed when available during shift and busy times.
Help servers with tasks as needed during busy times when able. (make tea, roll silverware, polish silverware, expo food, run food, etc.)
Help keep sauce fridge stocked and clean.