Room Service Server
About The Position
The job involves providing remarkable service by recognizing and anticipating guest’s needs, taking guest orders over the phone, providing guests with alternatives and suggestions by up selling menu items, preparing and delivering food and drink orders, balancing transactions in a timely and efficient manner, ensuring all necessary supplies are readily available, working as one team under stressful conditions during high volume business levels, thorough knowledge of all activities and promotions occurring at our casino properties, and flexibility to support a 24/7 operation.
Requirements
- Minimum 1 years’ experience in food and beverage environment
- Smart Serve certification
- Strong organizational, multitasking, problem solving and conflict resolution skills
- Excellent communication skills, verbal and written
- Attention to detail
- Proficiency in using Micros software
Responsibilities
- Providing remarkable service, by recognizing and anticipating guest’s needs
- Taking guest orders over the phone, providing guests with alternatives and suggestions by up selling menu items
- Preparing and delivering food and drink orders
- Balancing transactions in a timely and efficient manner
- Ensuring all necessary supplies are readily available
- Working as one team under stressful conditions during high volume business levels
- Thorough knowledge of all activities and promotions occurring at our casino properties
- Flexibility to support a 24/7 operation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
