Room Service Server

Westmont Hospitality GroupVancouver, BC
CA$0 - CA$19Onsite

About The Position

The successful candidate will be responsible for delivering food and beverage products to guest rooms in a fast-paced, high quality dining experience, according to the standards of the Pan Pacific Hotel. Additionally, this person will be responsible to serve and interact with guests and patrons as a Server on the Pool deck when required.

Requirements

  • One (1) year of Food and Beverage experience in a similar setting required.
  • "Serving it Right" Certificate required.
  • Food Safe Certificate required.
  • Knowledge of food and menu items; mixed drinks, beverage preparation, Wines & Spirits
  • Fluent written and spoken English is mandatory
  • Flexibility Required: Rotating Shifts, Weekends, Holidays & Weekends Required

Nice To Haves

  • Previous experience as a Server is an asset
  • additional language(s) is considered an asset

Responsibilities

  • Prepare Room Service table for guest order deliveries and gift orders; clean up and pre-set the department for next meal period as per the Pan Pacific Vancouver standard.
  • Ensure pool desk is clean, ensuring all guest amenities/supplies are stocked and available.
  • Assist guests regarding menu items in an informative and helpful way; Takes guest food & beverage orders.
  • Maintain thorough knowledge of all pool services and procedures.
  • Maintain knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices.
  • Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and all wines on the wine list.
  • Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately; Act as an ambassador for the pool deck area inclusive of hosting and handling inquiries.
  • Ensure accuracy of guests name and room number of each order for delivery; Maintain complete knowledge of guest room layout, locations.
  • Prepare foods items in the absence of scheduled Cook.
  • Assist in emergency situations; Communicate problems or potential improvements to Team Lead.
  • Assists in working in other food & beverage outlets when required.
  • Performs other related duties as required.
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