Part Time Room Service Server (PM + Weekends)

Four Seasons Hotels and Resorts•Minneapolis, MN

1d•Onsite

About The Position

The Room Service Server creates seamless and memorable dining experiences for hotel guests in their rooms. The role delivers orders with care, precision, and attention to detail, ensuring every interaction reflects warmth and professionalism. As part of the Food & Beverage team, the server contributes to high service standards and guest satisfaction. This is a part-time position working weekend evening shifts on Friday, Saturday, and Sunday. Shift times vary and may be 2:00 p.m.–10:00 p.m., 3:00 p.m.–11:30 p.m., 4:00 p.m.–12:00 a.m., and occasionally 6:00 p.m.–2:00 a.m.

Requirements

At least one year of experience in food service.
Excellent English communication skills.
Ability to work a flexible schedule, including nights, weekends, and holidays.
TIPS and ServSafe certification.
Valid U.S. work authorization.

Responsibilities

Deliver food orders, including special needs or requests, to guest rooms; check completed kitchen orders against the order taker’s or guest’s original order and transport items promptly to maintain food quality.
Greet guests and describe menu items, including their origin, taste, and preparation methods.
Communicate options for tray and dishware removal and respond to tray-removal requests within established time standards.
Break down, clean, and set up room-service tables, condiment setups, flatware, dishware, and room-service side stations.
Anticipate guest needs, determine satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Accurately close guest checks, securing the room number and signature, and properly settle voided checks or complimentary meals.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.