Room Service Server-Renaissance Raleigh Hotel

Concord Hospitality Enterprises•Raleigh, NC

2d•Onsite

About The Position

We are hiring for a PART TIME Room Service Server. We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required. The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Requirements

Must have availability to work MORNING/EVENING SHIFTS.
Must be available to work on weekdays, weekends, and holidays.
Food Handling certificate/Alcohol training is required.
Must love to make people smile.
Must have a welcoming nature.
Must like working in a fast-paced environment.
Must have a high sense of responsibility.

Nice To Haves

A passion for serving others.
A friendly smile and cheerful customer service attitude.
A proactive, responsive, and caring nature.
Enjoy engaging with others.
A winning personality.

Responsibilities

Performs guest service in hotel guest rooms.
Ensures that all food is delivered at the proper temperature.
Attends to orders ready for delivery from the kitchen.
Organizes and orients to deliver orders including all necessary utensils, dishware, and added condiments.
Serves guests, explains the contents of the meal, and checks for satisfaction.
Maintains thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
Follows the hotel’s established safety and security policies and procedures.
Anticipates problems and notifies management as needed.