Room Service Server
The Westgate Hotel•San Diego, CA
•Onsite
About The Position
The Room Service Server is responsible for delivering exceptional in-room dining experiences to our guests with professionalism, warmth, and efficiency. This role ensures timely delivery of food and beverages, accurate order handling, and a high level of guest satisfaction, in alignment with The Westgate Hotel’s standards of luxury service.
Requirements
- Previous experience in food service or hospitality preferred
- Excellent communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and work well under pressure
- Basic knowledge of food and beverage items
- Must be able to work flexible shifts, including weekends and holidays
- Experience with POS systems
Responsibilities
- Deliver food and beverage orders promptly to guest rooms, ensuring presentation standards are met
- Accurately record and process guest orders via phone or tablet/POS system
- Set up trays and carts according to hotel specifications and guest preferences
- Retrieve trays and carts from guest rooms and hallways promptly and discreetly
- Maintain cleanliness and organization of the room service area and storage
- Answer guest questions regarding the menu and make recommendations when appropriate
- Follow proper cash-handling and payment procedures
- Collaborate with kitchen and restaurant teams to ensure timely service and order accuracy
- Ensure compliance with health, safety, and sanitation standards
- Exhibit genuine hospitality and professionalism at all times
- Overseeing all hotel amenities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
