Room Service Server
About The Position
The Omni Providence is a landmark hotel in Rhode Island, located in the exciting city of Providence. This hotel is attached to the Rhode Island Convention Center, Amica Mutual Pavilion, and the Providence Place Mall, placing guests within walking distance of the city's attractions. While the Omni Providence is a beautiful Convention Hotel, our associates are what truly set us apart. Our culture fosters an atmosphere for associates to learn and grow professionally in a fun environment. We strongly encourage internal promotions, resulting in a staff with a solid hospitality foundation. Our diverse staff, from many countries, creates a fantastic atmosphere for both professional and personal development. Although we offer a complete benefit package for full-time associates, all associates receive the greatest benefit: opportunity.
Requirements
- Must have previous food and beverage experience in fine dining or hotel
- Must be able to work a flexible schedule including nights, weekends, and holidays
- Must be able to stand for up to 8 hour shift
- Must be able to lift, push, pull up to 50lbs.
- Excellent communication skills, written and verbal, required
Nice To Haves
- Room Service experience is preferred
- TIPS certifications are preferred
Responsibilities
- Complete knowledge of service time, menu and specials
- Prepare, deliver and serve orders using MOS standards
- Inquire if additional service is needed
- Responsible for each check
- Pick up trays and tables
- Responsible for set-up, delivery and presentation of amenities
- Must consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of room service areas
- Aid guests in locating other areas of the hotel (walk them to the destination if possible)
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Benefits
- complete benefit package for all of our full-time associates
- opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
