Room Service Server

Stonebridge Hospitality Management•Atlanta, GA

3d•Onsite

About The Position

The Room Service Server is responsible for taking and delivering in-room food and drink orders, serving food and beverages, preparing itemized checks, and accepting payments. This role ensures the highest quality service and maintains cleanliness and sanitation throughout the hours of operation.

Requirements

Complies with certification requirements such as Alcohol Awareness, Food Handlers, and Safety as applicable.
Basic arithmetic skills to total costs and make change.
Ability to communicate clearly and provide information to guests and team members.
Knowledge of food and beverage service standards.
Proficiency with P.O.S. systems for order processing.

Nice To Haves

Previous experience in a hotel or related field preferred.

Responsibilities

Serves guests with food and beverage orders in a warm, friendly, courteous, and professional manner.
Ensures the room service area and café wait station are kept clean and tidy.
Operates the P.O.S. system for order taking and processing.
Follows proper food handling and sanitation procedures throughout the service.
Provides prompt and accurate service, ensuring guest satisfaction.
Handles cash and processes payments according to hotel standards.
Prepares itemized checks for guests and provides detailed information about orders.
Assists with the setup and breakdown of service areas as needed.
Lifts and carries trays or other heavy objects as necessary.
Works collaboratively with team members to meet service goals.