Room Service Server - Hotel Paso Del Norte - El Paso, TX

Hotel EquitiesEl Paso, TX
Onsite

About The Position

Hotel Equities is searching for a Room Service Server for the Hotel Paso Del Norte in El Paso, Texas. The position's primary function is to deliver and serve food and/or beverage items in a friendly, courteous, and timely manner to ensure guest satisfaction.

Requirements

  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, serviceware and menu items.
  • Ability to read, speak and write the English language in order to communicate with guests.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 lbs. on a continuous basis.
  • Ability to operate beverage and toast equipment.
  • Previous food service experience required.
  • Meet minimum age requirements for jurisdiction.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Food service sanitation certification.
  • Alcohol server permit (if required).

Responsibilities

  • Set up room service trays and tables in anticipation of incoming orders.
  • Retrieve check from order taker, set table and pick up order from the kitchen or bar, ensuring order completeness (food, beverages, alcoholic beverages, and condiments).
  • Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner. Present check and obtain payment, then deliver payment/signed check to order taker for closing.
  • Remove trays and tables from guest floors and return them to designated locations.
  • Prepare complimentary fruit baskets and deliver to guest rooms.
  • Attend mandatory meetings.
  • Deliver room service orders in a professional manner.
  • Perform all assigned side work such as replenishing condiments and restocking sidestands.
  • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.
  • Perform general cleaning tasks to adhere to health and safety standards.
  • Keep work area clean and organized.
  • Complete other duties as assigned by supervisor.
  • Assimilate into the Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.
  • Maintain a neat, clean and well-groomed appearance.
  • Project a hospitable service atmosphere at all times.

Benefits

  • Team Driven and Values Based Culture
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k) with company match
  • Employee discount
  • Flexible schedule
  • Referral program
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