Banquet Server - El Paso Tx - Hotel Paso Del Norte

Hotel Equities•El Paso, TX

19h•Onsite

About The Position

Hotel Equities is searching for a Banquet Server for the Hotel Paso del Norte in El Paso, TX. This role involves the service, set-up, and break-down of assigned functions in a safe and accident-free manner, providing warm, knowledgeable service and helpful guidance to guests.

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Requires supervision/management skills.
Requires oral and written communication skills.
Must have moderate hearing to hear equipment timers and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate speech communication skills to be able to communicate with staff.
Must have moderate comprehension and literacy to read and understand all BEO's requests.
Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
Standing usually during preparation or plate-up up to one hour at a time, usually 3-5 times a day.

Nice To Haves

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Responsibilities

Service, set-up and break down assigned functions in a safe, accident-free manner.
Adhere to grooming and appearance standards, including wearing a clean and wrinkle-free uniform, DoubleTree Name Tag, appropriate undergarment, and black non-slip shoes.
Read BEO’s and identify all equipment necessary for function set-up.
Set tables in assigned areas correctly and uniformly with proper equipment.
Set up buffets with food presentation and table prep before the event begins.
Keep buffet stations neat and clean while servicing guests per established policies and procedures.
Use proper in-room clearing and aisle tray break-down techniques for buffets or other special food service tables and equipment.
Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
Greet and serve guests following guidelines set by policies/procedures for food and beverage service.
Complete assigned paperwork per event or function.
Complete all side work during and after events.
Organize and stock all products used or help prepare for next day’s events during downtime.
Ensure all equipment used is returned to the proper area, wiped down, and kept neat in banquet areas.
Dispose of all served buffet food properly.
Address leftover, untouched food in hot boxes or coolers with the Chef before the event regarding post-event handling.
Label, date, and store any saved food properly.
Return and properly store all unused equipment in designated storage areas.
Ensure banquet areas are neat, clean, wiped down, and ready for the next day’s business.