Room Service Order Taker P/T
About The Position
The In-Room Dining Cashier is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discriminating guests. Always just a telephone call away, around the clock, the In-Room Dining team provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms. The In-Room Dining Cashier is an authority on all available food menus, including daily specials, alternative cuisine and all beverage lists. This position makes recommendations to accommodate guests’ preferences and dietary restrictions. The In-Room Dining Cashier oversees the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.
Requirements
- Affinity for guest service
- Attention to detail
- Ability to problem solve
- Ability to multitask
- Heavy volume of guest contact
- Fluency in reading, writing, and spoken English
- Ability to assume responsibility of the department in absence of a manager
- Solid food and beverage knowledge
- Pleasant voice
- Positive attitude
Responsibilities
- Oversees the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.
- Ensures all orders meet Four Seasons Standards and Sequence of Service.
- Promptly shares any guest complaints with the Room Service Manager for immediate follow up.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Employee Parking
- Complimentary Employee Meals
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
