Emerald Room Service Order Taker

Turning Stone Enterprises • Verona, NY

10d • Onsite

About The Position

Provides excellent guest service while taking guest orders. Answering phones, taking orders, process payments, and deliver meals to hotel rooms. Your day-to-day as a Order Taker with us: Always answers phone in a courteous, professional manner. Effectively take guests’ orders, ensuring clarity and accuracy. Maintains complete knowledge of all menu and beverage items; prices, ingredients, method of preparation and availability.

Requirements

• Excellent interpersonal communication skills; must be able to speak and write in English.
• The ability to stand and walk for long periods of time.
• The ability to lift and carry up to 50 lbs.

Responsibilities

• Answers phone in a courteous, professional manner.
• Effectively take guests’ orders, ensuring clarity and accuracy.
• Maintains complete knowledge of all menu and beverage items; prices, ingredients, method of preparation and availability.
• Process payments.
• Deliver meals to hotel rooms.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Life insurance
• Paid time off
• Paid holidays
• Team member assistance programs
• Wellness programs
• Onsite medical center
• Training programs
• Complimentary shuttles
• Career development initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed