Room Service Coordinator

Mystic Lake Casino Hotel•Prior Lake, MN

4h•Onsite

About The Position

Come join our Hospitality Team! Here at Mystic Lake our food and beverage roles are different than any other! We recognize this is more than “just a job,” this is a path in your career; we believe in educating, training, and growing our team members. While working as a Room Service Coordinator you will use your customer service skills to ensure that our guests have a memorable and tasty experience by taking and delivering room service orders! Whatever your career goals may be, let Mystic Lake help get you there! Starting pay up to $15.00 an hour with tips Based on shift. Shifts Available: 1st and 2nd Shift Job Overview: Applies high guest service standards. Takes and delivers room service orders. Additional supporting tasks as assigned.

Requirements

Six months cashier/food service experience.
Ability to read, write and speak English clearly.
Basic math skills.

Responsibilities

Delivers food orders to hotel rooms. Presents bill to guests.
Takes telephone food orders from hotel guests and enters into P.O.S. system.
Prepares service cart for food order.
Restocks room service carts. Orders supplies as needed.
Performs room sweep to check for room service orders and processes appropriately.
Removes soiled room service trays and disposes of dishes/linens.
Enters and reconciles guest checks into database. Processes transactions pertaining to food charges. Reconciles cash drawer at the end of shift.
Maintains cleanliness/orderliness of work area