Room Service Coordinator

Cottage Health•Santa Barbara, CA

11d•Onsite

About The Position

Santa Barbara Cottage Hospital seeks a Room Service Coordinator for their Nutrition department responsible for providing service excellence to patients and guests in the selection of room service meals and nourishments utilizing the departmental nutrition software and the medical record to support communication and implementation of physician generated dietary orders. Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Requirements

Utilizing departmental nutrition software
Utilizing the medical record

Responsibilities

Responsible for maximum patient/guest satisfaction with the meal ordering process.
Utilizes interpersonal and customer service skills to create a positive room service dining experience/outcome for all patients, guests, and staff.
Assists patients and caregivers in making appropriate menu selections in accordance with dietary restrictions and meal patterns and offers appropriate substitutions where necessary.
Appropriately obtains approval for overrides to diet restrictions and/or allergies from Diet Specialist and/or Supervisor.