Room Service Attendant

Banner Health Corporate•Tucson, AZ

8d•Onsite

About The Position

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™. This recognition reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement. As a Room Service Attendant you will be a part of a cohesive team that strives to achieve premier patient food services. You will support patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays. You may help with providing patient menus and meal requests, and collaborate together with Nutrition Techs and Dietetic Technicians. You may also provide patients with their meal trays, helping them open their food and beverage, and providing excellent customer service. This is a full time position and schedule includes both 5:30pm-2pm and 11am-730pm shifts and does include the weekends. You will enjoy an additional $1/hour flat rate weekend differential for all hours worked on the weekend. Banner offers free uniforms including one pair of shoes yearly. Apply today to build your career! Banner - University Medical Center South is a comprehensive academic medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics.

Requirements

Requires reading, writing and mathematical skills.
Skills and knowledge of nutrition services as typically gained through one to two years of related experience.
For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire.
For BSS team members in Tucson and Colorado, the food handlers' card is not required.
Requires effective interpersonal communication skills and a friendly customer service attitude.
Requires the ability to follow instructions and safety guidelines for working with cleaning chemicals.
Requires the ability to learn and work with business computer software and point of sale systems.
Requires the ability to learn food handling regulations and pass certification tests as required.
Must have demonstrated effective customer service skills.

Nice To Haves

High school diploma/GED or equivalent working knowledge.
Understanding of nutrition services, common modified diets, and portion measures.
Additional skills and knowledge in health care nutrition services preferred.
Bilingual skills preferred in some assignments.
Additional related education and/or experience preferred.

Responsibilities

Visits patients to obtain or discuss menu selections based upon dietary orders.
Enters or records all daily patient meal selections and preferences for one or more patient units.
Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients.
Requests Diet Tech or Dietitian assistance when needed.
Edits patient menus as required.
Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
Maintains food handling and sanitation standards to meet licensing agency requirements.
Interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.
Follows a work routine, works quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards.
Resolves minor problems with patient menus and trays.