Room Service Assistant - Sanford Medical Center - PT Evenings
About The Position
Sanford Health is hiring a Room Service Assistant to perform food-service duties for patients. The role serves meals and snacks professionally, manages floor supplies and their rotation, and delivers room-service menus while helping patients use the meal-ordering system. The assistant assesses patients’ ability to use that system and communicates with nursing staff, nutrition technicians, dietitians, and call-center staff. The position uses computerized diet sheets and patient systems to process meal orders, retrieve completed meals, and record intake and calorie counts. It follows HACCP guidelines, checks that meal orders comply with diet orders, provides appropriate menus, and maintains customer service and quality-control standards. Scheduled shifts are evenings, varying between 3:30–8:30 p.m. and 4:00–8:30 p.m. The candidate must work a minimum of 21 hours every two weeks, including every other weekend and holiday.
Requirements
- Must work a minimum of 21 hours every two weeks, including every other weekend and holiday.
Nice To Haves
- Direct customer service experience preferred.
- Previous food-service experience and/or experience working with therapeutic diets preferred.
Responsibilities
- Serve meals and snacks to patients in a professional manner.
- Rotate floor supplies and maintain supplies at PAR (Periodic Automatic Replenishment) levels.
- Deliver appropriate room-service menus and instruct patients on meal-ordering systems.
- Assess patients’ ability to use the meal-ordering system.
- Communicate effectively and promptly with nursing staff, nutrition technicians, dietitians, and call-center staff.
- Use computerized diet sheets and access the patient computer system.
- Retrieve completed meals from patient rooms and record intake and calorie-count information.
- Comply with Hazardous Analysis and Critical Control Point (HACCP) guidelines.
- Obtain, transcribe, and process meal orders from patients and visitors by telephone, verifying that orders meet diet-order parameters.
- Provide menus appropriate to patients’ diets.
- Maintain excellent customer service and effective working relationships with coworkers, supervisors, and nursing staff.
- Evaluate and maintain quality-control standards.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
