Room Service Assistant - Sanford Medical Center - PT
About The Position
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This position involves performing a variety of duties related to food service for patients, including serving meals and snacks, managing floor supplies, and delivering room service menus. The role requires effective communication with various healthcare professionals and accurate record-keeping of patient intake and calorie counts. The Room Service Assistant must maintain compliance with HACCP guidelines and possess excellent customer service and communication skills.
Requirements
- Direct customer service experience preferred.
- Previous food service experience and/or work with therapeutic diets preferred.
- On-the-job training provided.
Nice To Haves
- Possesses excellent customer service skills continuously.
- Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff.
- Establishes effective working relationships with co-workers, supervisors and nursing staff.
Responsibilities
- Serves meals and snacks to patients in a professional manner.
- Ensures rotation of floor supplies and maintains supplies up to PAR levels.
- Delivers appropriate room service menus to patients, instructing patients on meal ordering systems.
- Assesses patients’ ability to utilize the meal order system.
- Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff.
- Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information.
- Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
- Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
- Provides appropriate menu for diet.
- Evaluates and maintains quality control standards.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
