Courtyard by Marriott Sedona - Room Inspector

Sunridge Hotel Group•Sedona, AZ

11d•$19 - $20•Onsite

About The Position

The Room Inspector is responsible for achieving the highest quality of cleanliness for the hotel by directing and coordinating the housekeeping operations in accordance with the standards of Sunridge Hotel Group and the hotel. This role involves supervising laundry and housekeeping operations, scheduling employees, coordinating room availability through inspections, and monitoring customer feedback to identify and resolve issues. The inspector also oversees inventory, purchasing, and cost control for various supplies and equipment, ensures adherence to safety protocols, and manages the Lost and Found department. Additionally, the position requires training staff, maintaining budget controls, preparing reports, and fostering a positive and productive work environment.

Requirements

Must achieve required threshold scores according to brand and Sunridge inspections.

Responsibilities

Supervises the daily activities of the housekeeping staff
Monitors the responses on customer comment cards; identifies problem areas and formulates solutions
Conducts continual inspections to determine hotel's overall level of cleanliness; performs follow up
Strives to promoting safety in your department
Oversees inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer rooms, rest room supplies, laundry supplies, machines, and equipment
Schedules and supervises all rotational and special cleaning programs as required
Secures keys in accordance with hotel's key management policy
Supervises "Lost and Found" department
Meets and exceeds customer and team member expectations by providing service and teamwork
Conducts training on a regular basis
Provides staff with the skills training to provide value added service to customers
Utilizes one-on-one training skills
Monitors service and teamwork on a regular basis and counsels employees as needed
Performs other duties as required to provide service and teamwork
Maintains safe working conditions within department and hotel
Ensures that all employees follow safety rules and procedures
Takes corrective action where required to improve safety
Assures that Housekeeping Department operates within approved budget
Monitors performance of the department against approved budget; makes appropriate recommendations as necessary
Controls operating and payroll costs of staff
Contributes to the competitive status and profitability of the hotel by monitoring industry trends and recommending appropriate actions to be taken
Develops and implements techniques to improve the operation
Prepares reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities
Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction
Selects, orients, and trains qualified employees
Conducts effective employee meetings
Determines, communicates, and monitors achievement of standards of performance on a timely basis
Employs respectful discipline as required under supervision of general manager
Adheres to hotel policies and procedures
Attends work on time as scheduled
Follows hotel grooming and dress standards
Minimizes safety hazards by following all safety rules and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
At all times projects a favorable image of Sunridge Hotel Group and the hotel to the public
Performs such other ancillary and related duties as may be assigned