Courtyard by Marriott Raleigh North Housekeeping Senior

Concord Hospitality Enterprises•Raleigh, NC

9h•$15 - $16•Onsite

About The Position

We are hiring a Room Inspector (Senior Housekeeper)! As a Room Inspector (Senior Housekeeper), this role blends hands-on room cleaning with team leadership, quality control, and guest service. The Senior Housekeeper is both a working housekeeper and a supervisor, ensuring that every guest room is spotless, every public area is welcoming, and all staff perform to the highest standards.

Requirements

Prior hotel housekeeping experience in good standing.
Computer Skills for room status monitoring via our property management system (StayPMS), scheduling, ordering, & inventory management.
Additional language skills such as Spanish are a plus.

Responsibilities

Cleaning rooms to hotel guideline & cleaning practices.
Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.
Supervise and support Housekeeping staff, ensuring productivity, quality, and adherence to procedures.
On Supervisor days off, assign daily room assignments, distribute keys, and lead pre-shift meetings to set expectations.
Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.
Respond promptly to guest requests and resolve concerns to enhance satisfaction.
Maintain organization and cleanliness of linen rooms, storage areas, and housekeeping carts.
Train and coach team members on cleaning standards, safety practices, and performance expectations.
Monitor room status, maintain key control, and ensure accurate reporting of cleaned rooms.
Assist with cleaning duties as needed to support operations and meet daily goals.
Promote a positive team environment focused on safety, quality, and guest service.
Clean & Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.