In Room Coordinator - Full time

Four Seasons Hotels and ResortsMaui, HI
Onsite

About The Position

The Room Coordinator role is a full-time position at Four Seasons, a luxury oceanfront resort in Maui. This role involves taking guest in-room dining orders, communicating special requests to the kitchen, coordinating the delivery of orders according to Four Seasons Standards, and preparing, organizing, and following through with all guest amenities. The position requires excellent communication skills, the ability to describe menu items vividly, and adherence to Four Seasons Standards.

Requirements

  • Ability to communicate in a professional and accurate manner via telephone.
  • Maui Liquor Card
  • Tuberculosis Clearance

Responsibilities

  • Take guest in-room dining orders
  • Communicate special requests to the kitchen
  • Coordinate delivery of all orders according to Four Seasons Standards
  • Prepare, organize, and follow through with all guest amenities
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
  • Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.

Benefits

  • Competitive salary & wages
  • Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
  • Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
  • Excellent Training and Development opportunities
  • Many career opportunities within the hotel and to other Four Seasons
  • Employee Travel Program
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meal and Paid Meal Break
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