In Room Dining Coordinator
About The Position
The In-Room Dining Coordinator is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.
Requirements
- Excellent reading, writing and oral proficiency in the English language.
- The ability to communicate professionally and accurately via telephone.
- High school education or equivalent experience.
- Minimum one-year food & beverage service or related work.
- Candidates must have valid work authorization for the U.S.
Responsibilities
- Communicate guest orders, including any special needs or requests, to the kitchen through the hotel’s point-of-sale (POS) system.
- Verify completed kitchen orders against the guest’s original order to ensure accuracy.
- Coordinate timely delivery of orders to guestrooms with In-Room Dining Servers while maintaining food quality standards.
- Accurately close guest checks and process billing transactions.
- Record guest charges and gratuities correctly and in accordance with hotel procedures.
Benefits
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Complimentary Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
