Room Attendants

Century Hospitality Careers•Triadelphia, WV

8d•Onsite

About The Position

Room Attendants are responsible for providing the highest quality of service to the customer at all times, ensuring guest satisfaction through room cleanliness and attention to guest needs. This role involves cleaning rooms daily according to Housekeeping Guidelines and established standards, checking and reporting on the proper operation of in-room fixtures and equipment, and performing general cleaning duties.

Requirements

Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage, packages, or furniture weighing up to 40lbs.

Nice To Haves

Know how to operate laundry equipment.

Responsibilities

Provide the highest quality of service to the customer at all times.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
Clean rooms per day following the Housekeeping Guidelines while maintaining established standards.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Set heating/cooling equipment and radio on proper settings.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
Log rooms cleaned on daily housekeeping report.
Fold terry and linen while waiting for rooms.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
Deliver supply basket to laundry for restocking.
Maintain cart, linen room, and vacuum cleaner cleanliness.
Turn in key and room status report to Guest Room Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.
Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage, packages, or furniture weighing up to 40lbs.
Perform other duties as assigned, of which the employee is capable.