Room Attendant

HEI Hotels and Resorts•Atlanta, GA

9d•Onsite

About The Position

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors. During the training program, the following core responsibilities must be successfully developed and demonstrated in order to complete the program and be considered for placement in a hotel role, with or without reasonable accommodation: Clean and sanitize guest bathrooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors, using appropriate tools and cleaning agents while bending, reaching, and extending as needed. Follow all established cleaning procedures and properly use approved cleaning chemicals in accordance with safety guidelines. Strip and make beds, including changing linens and handling bedspreads that may weigh up to 50 lbs. Thoroughly dust furniture, fixtures, picture frames, drawers, window ledges, and shelving to maintain high cleanliness standards. Vacuum entire guest rooms, push and maneuver equipment as needed, and remove trash from all assigned areas. Replenish guest room amenities, linens, and supplies to ensure rooms are fully stocked and guest-ready. Manage assigned room keys, transport housekeeping carts to designated areas, restock supplies, and complete visual inspections to ensure rooms meet cleanliness and presentation standards before marking them complete. Maintain reliable attendance and be available to work scheduled shifts on a consistent basis. Perform any additional duties as assigned to support housekeeping operations and team success.

Requirements

Ability to scrub, clean, and maintain surfaces while reaching overhead, bending, and working in confined spaces as required.
Strong team-oriented mindset with a willingness to support coworkers and contribute to overall housekeeping operations.
Knowledge of cleaning chemicals, safety procedures, and proper use of housekeeping equipment (or ability to learn).
Ability to push and/or pull equipment and carts weighing up to 100 lbs. with or without reasonable accommodation.
Strong verbal and written communication skills.
Ability to adjust communication style when interacting with supervisors, coworkers, and guests to ensure clarity and professionalism in all situations.

Responsibilities

Clean and sanitize guest bathrooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors, using appropriate tools and cleaning agents while bending, reaching, and extending as needed.
Follow all established cleaning procedures and properly use approved cleaning chemicals in accordance with safety guidelines.
Strip and make beds, including changing linens and handling bedspreads that may weigh up to 50 lbs.
Thoroughly dust furniture, fixtures, picture frames, drawers, window ledges, and shelving to maintain high cleanliness standards.
Vacuum entire guest rooms, push and maneuver equipment as needed, and remove trash from all assigned areas.
Replenish guest room amenities, linens, and supplies to ensure rooms are fully stocked and guest-ready.
Manage assigned room keys, transport housekeeping carts to designated areas, restock supplies, and complete visual inspections to ensure rooms meet cleanliness and presentation standards before marking them complete.
Maintain reliable attendance and be available to work scheduled shifts on a consistent basis.
Perform any additional duties as assigned to support housekeeping operations and team success.