Room Attendant Opportunities
About The Position
Loews Ventana Canyon Resort is seeking a detail-driven Room Attendant to help create spotless, welcoming guest rooms and support an exceptional guest experience. The role combines efficient room cleaning with attentive service that reflects Loews Hotels’ commitment to comfort and quality. Room Attendants clean and sanitize guest rooms and bathrooms, replenish linens and amenities, and help maintain organized, well-stocked cleaning and linen areas. They also report maintenance issues and other irregularities, assist guests with information about hotel facilities and services, and follow safety, chemical-use, and emergency procedures. The position requires regular attendance, participation in mandatory training and meetings, and flexibility to work schedules that reflect business needs, including weekends and holidays as required. Loews Ventana Canyon Resort is a luxury resort in Tucson’s Catalina Foothills, with 398 guest rooms, five dining outlets, a spa, recreation, and event spaces. Loews Hotels & Co operates hotels and resorts across the United States and describes its teams as diverse and welcoming, with a focus on belonging, growth, and exceptional guest experiences.
Requirements
- Ability to walk, stand, reach, and bend.
- Ability to push, lift, and pull items weighing up to 25 pounds repetitively throughout the shift.
- Ability to work a flexible schedule, including weekends and holidays as required.
Nice To Haves
- High school diploma or equivalent work experience preferred.
- Previous experience in a cleaning role preferred.
- Previous experience in a hotel or resort environment preferred.
- Basic English skills preferred.
Responsibilities
- Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
- Replace linens and amenities, and promptly report maintenance issues.
- Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
- Report lost items, suspicious behavior, and irregularities to supervisors.
- Attend departmental meetings and assist in related areas when needed.
- Provide accurate information about hotel facilities and services to guests.
- Maintain a professional appearance and adhere to uniform standards.
- Deliver friendly, helpful guest interactions that enhance satisfaction.
- Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
- Maintain regular attendance in accordance with standards.
- Attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits.
- 401(k) with company match.
- Paid sick days, vacation, and holidays.
- Paid bereavement and paid pet bereavement.
- Training and development opportunities and career growth.
- Tuition reimbursement.
- Pet insurance.
- Team Member hotel rates, discounts, and other perks.
- Complimentary meals in the Team Member Café while working.
- Golf discount at The Lodge at Ventana Canyon.
- Community volunteer opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
