Room Attendant - Housekeeper

Hersha Hospitality Management LP•Anaheim, CA

6d•Onsite

About The Position

Clean and maintain guest rooms to ensure they meet established standards. The role may also include house person and lobby attendant duties when staffing is short or during peak periods. The position supports guest satisfaction and provides a growth path to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.

Requirements

Previous housekeeping experience or equivalent training is required.
Ability to understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms to established standards and within allotted time frames, including sweeping, mopping, scrubbing, and vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures, and dust furniture, walls, and equipment.
Notify managers when guest-room repairs are needed.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Monitor guest satisfaction scores and work toward improving departmental and overall guest satisfaction.
Perform other duties as requested by management.