Room Attendant - Full Time
Q - Center•St. Charles, IL
•Onsite
About The Position
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This position will also maintain complete knowledge of correct use of equipment.
Requirements
- Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Responsibilities
- Thoroughly clean all assigned guestrooms, according to standards; including high and low dusting, replacing linens, vacuuming, emptying wastebaskets, keeping the bathroom cleaned, wiping down mirrors and windows and replacing towels.
- Complete all pre-cleaning duties, including but not limited to, replenishing guest supplies, cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed according to shift checklist.
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles, adhering to expirations and safety standards.
- Clean room with the door propped open and according to standards; if the guest requests service but cannot leave the room, dial 0 and request a supervisor or manager.
- Utilize the guest room phone to report room status.
- Maintain and update the manual guest room cleaning assignment document with room status.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately by dialing 0 or to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to standards.
- Ensure overall guest satisfaction.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical, Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life, AD&D
- Disability Benefits
- Employee Meals
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
