Room Attendant - Full Time

Glenwood Hot Springs Resort•Glenwood Springs, CO

1d•Onsite

About The Position

Maintain the interior Lodge building, including Public areas, Guest rooms and Business Offices, in a safe, clean and attractive condition for guests and employees. The Housekeeper reports to, and is accountable to the Lodge Head Housekeeper or Housekeeping Supervisor. The Housekeeper has the support and authority necessary to carry out the responsibilities and tasks described in this job description and other responsibilities of the Lodge housekeeping and laundry departments, assigned by the Head Housekeeper or Housekeeping Supervisor.

Requirements

Adequate physical agility to perform cleaning and laundry tasks in the Lodge, including climbing stairs and stairs; Ability to push, pull, carry and lift up to 50 pounds; Ability to bend, twist, stoop and reach; Ability to work a very physically demanding job during full shifts, excluding breaks.
Knowledge and ability to implement all specific Glenwood Hot Springs Resort and Lodge Housekeeping safety policies and guidelines
Provide exceptional guest service by executing Glenwood Hot Springs Resort G.U.E.S.T. Service Standards, including selling and cross selling all of the products available throughout the entire property to enhance our guests’ experiences.
Willingness to cross-train in other departments as assigned and provide help and support to other departments, including covering breaks and/or shifts if requested.
Ability to prioritize guest satisfaction.
Knowledge of and ability to perform cleaning tasks according to procedure
Ability to complete scheduled and required activity in a timely way
Ability to notice and correct areas not clean and neat without supervisor intervention
Knowledge and understanding of company policies and guidelines
Understanding of and ability to perform all laundry procedures

Nice To Haves

Prefer one or more years experience in housekeeping in the hospitality industry
Ability to perform all housekeeping and laundry tasks at high quality

Responsibilities

Maintain the interior Lodge building, including Public areas, Guest rooms and Business Offices, in a safe, clean and attractive condition for guests and employees.
Health and safety are essential for all GHSR’s operations. All employees must maintain a work environment and practices that assure the safety of our guests and other employees.
Treat all guests with courtesy and respect, in accordance with policy and procedures. As the Lodge housekeeper, be a friendly, cheerful, helpful, engaging host at all times.
Clean guest rooms daily when occupied
Clean public and backroom areas daily
Operate Laundry facilities to provide clean linens and towels
Keep areas neat and clean at all times
Understand and comply with Glenwood Hot Springs Resort policies and guidelines
All department employees have an opportunity to exhibit leadership by going beyond their basic job function in a way that contributes to enhancing the department’s performance and atmosphere.
Maintain the flow of clean linen for the Lodge, Pool and Club facilities
Care of laundry equipment, supplies, and facilities
Clean and secure lost items