Room Attendant-The Loom Hotel

Coury Hospitality•Warwick, RI

7d•Onsite

About The Position

The Room Attendant prepares clean, comfortable, safe, and welcoming guest rooms at The Loom Hotel. The role involves making beds, changing linens, cleaning and sanitizing guestroom surfaces and bathrooms, replenishing towels and amenities, and ensuring rooms meet hotel standards. Room Attendants organize their assignments and housekeeping carts, work efficiently while maintaining quality, respond courteously to guest requests, and communicate room status, maintenance needs, lost-and-found items, damages, and safety concerns. They protect guest belongings and privacy, follow procedures for different room statuses and special requests, and help maintain other hotel areas as needed. The position requires physical activity throughout the shift and the ability to work independently while supporting the Housekeeping team and coordinating with other departments.

Requirements

Strong attention to detail and commitment to cleanliness.
Ability to follow cleaning assignments, safety instructions, and hotel procedures.
Ability to organize work and manage time effectively.
Ability to work independently and as part of a team.
Ability to communicate professionally with guests, Curators, and leaders.
Ability to safely use cleaning products, supplies, and equipment.
Ability to work flexible hours, including mornings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, crouch, and move repeatedly while cleaning guest rooms.
Ability to lift, carry, push, and pull linens, supplies, trash, cleaning equipment, and guestroom furnishings.
Ability to lift or move up to 40 pounds frequently and push and pull a fully stocked housekeeping cart.
Ability to make beds and clean guest rooms within established productivity and quality standards.
Ability to work in guest rooms, bathrooms, hallways, storage rooms, laundry areas, and other hotel spaces, including around dust, cleaning products, varying temperatures, and repetitive physical activity.
Ability to maintain professionalism and attention to detail in a fast-paced hotel environment.

Nice To Haves

High school diploma or equivalent.
Previous housekeeping, professional cleaning, or hospitality experience.
Full-service, boutique, or lifestyle hotel experience.
Knowledge of guestroom cleaning standards and safe cleaning procedures.
Bilingual English/Spanish communication skills.

Responsibilities

Make beds, change linens, dust, vacuum, and sanitize guestroom surfaces.
Clean bathrooms thoroughly and replace towels, toiletries, and other amenities.
Prepare rooms consistently according to hotel standards and procedures.
Organize assignments and complete rooms efficiently without sacrificing quality.
Restock and maintain a clean, organized housekeeping cart and supplies.
Respond courteously to guest requests.
Communicate room status, maintenance needs, lost-and-found items, damages, and safety concerns promptly.
Protect guest belongings, privacy, and confidential information.
Follow procedures for occupied rooms, vacant rooms, stayover service, and rooms with special requests.
Help clean hallways, public spaces, storage areas, and other hotel areas when needed.
Support fellow Curators when the hotel is busy or priorities change.
Complete finishing touches that demonstrate care and attention to detail.