Room Attendant - Residence Inn Morgan Hill

Highgate Hotels•Morgan Hill, CA

1d•Onsite

About The Position

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. The position involves preparing housekeeping carts, cleaning guestrooms and shared areas, restocking supplies, and reporting missing items or maintenance needs. The role is at the Residence Inn Morgan Hill in Morgan Hill, California.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during the entire shift.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.

Nice To Haves

High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

Thoroughly clean guestrooms according to standards.
Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove trash and dirty linen from guestrooms and hallways.
Keep hallways, public areas, and closets clean, neat, and vacuumed.
Restock the housekeeping cleaning cart for the next day's use.
Replenish chemical bottles.
Report missing room items, such as irons, ironing boards, and hair dryers, to the Housekeeping Supervisor or Manager.
Immediately report maintenance repairs to the Housekeeping Supervisor or Manager.
Handle lost-and-found items according to standards.
Ensure overall guest satisfaction.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law
California associates: 8 paid holidays per year
California associates: up to 20 days of paid vacation per year, based on classification and length of service, subject to the stated accrual cap
California associates: paid sick time accrues at 1 hour per 30 hours worked, with unused time carried over up to the stated maximum; separate provisions apply to employees working in the City of Los Angeles