101303 - Room Attendant

Valencia Group•College Station, TX

68d•Onsite

About The Position

Responsible for cleaning and servicing guestrooms to cleanliness and presentation standards. Duties include making beds, cleaning bathrooms, replenishing amenities, vacuuming, dusting, and reporting maintenance or guest concerns. Room Attendants are eligible for a pay-per-room incentive program, providing the opportunity to earn additional compensation based on productivity and quality standards.

Requirements

Previous housekeeping room attendant experience required
Communicate effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs
Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system.)

Responsibilities

Clean and service assigned guestrooms according to hotel’s cleanliness and quality standards.
Make beds, clean bathrooms, vacuum, dust, and replenish guestroom amenities and supplies.
Respond promptly and courteously to guest requests and special cleaning needs.
Inspect guestrooms to ensure all areas are clean, organized, and properly presented.
Report maintenance issues, damages, missing items, and guest concerns to the appropriate Supervisor or Manager.
Operate cleaning equipment and use cleaning chemicals safely and efficiently.
Keep housekeeping carts, closets, and work areas clean, organized, and properly stocked.
Follow proper procedures for handling guest belongings, lost and found items, and hotel property.