Attendant Room

IHG•Fort Benning, GA

About The Position

As a Room Attendant, you will ensure rooms and suites are fresh and welcoming for guests, providing a comfortable place to relax or work. You will maintain room standards while making each room special and memorable, assist guests with requests, and support housekeeping operations by tracking supplies, reducing waste, and reporting maintenance needs. The role involves following safety procedures, wearing protective equipment when needed, logging lost and found items, and working with teammates and other hotel departments to deliver quality service. You may also assist with deep-cleaning projects, turndown duties, and other assigned tasks.

Requirements

Physical fitness to remain on your feet for most of the day.
Ability to occasionally lift items up to 50 pounds (23 kilograms) and/or push or pull heavy objects.
Ability to bend and kneel to complete some activities.
Reading, writing, and basic mathematics skills.
Flexible attitude toward shifts, including possible nights, weekends, and holidays.

Responsibilities

Clean and maintain rooms and suites to hotel standards, making them welcoming and memorable for guests.
Assist guests with requests, such as providing a toothbrush or directions.
Update the supervisor on room-service progress and report repairs that are needed.
Follow established safety procedures and wear protective equipment when required.
Monitor supplies and amenities and minimize waste throughout housekeeping areas.
Report, turn in, and log lost and found items according to established procedures.
Work as part of a team and communicate with other departments according to hotel procedures.
Assist with deep-cleaning projects as needed.
Perform turndown duties as needed.
Assist with other duties as assigned.
Wear the required uniform with pride.