Housekeeping Room Attendant

Sonesta Denver, CO•Denver, CO

12d•$20 - $21•Onsite

About The Position

The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public spaces, and may work in the commercial laundry facility. The role follows brand standards for timing, products, and placement to help ensure guest satisfaction. The position is at the Denver Sonesta Downtown and reports to the Housekeeping Manager. It is hourly and non-exempt, with a stated pay range of $20.00 to $21.00 per hour. The posting closes November 14, 2026.

Requirements

Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
Basic reading, writing, and mathematical abilities are preferred.
Frequently stand, bend, climb, kneel, and move about the facility.
Carry, lift, or pull items weighing up to 75 pounds.
Regularly use commercial cleaning chemicals.
Work mornings, evenings, weekends, and holidays.

Nice To Haves

Some previous housekeeping experience preferred.
Previous experience in the extended-stay industry preferred.
Fluent English; knowledge of other languages is beneficial.
Basic reading, writing, and mathematical abilities preferred.

Responsibilities

Deliver Sonesta Service in interactions with guests and clients according to Sonesta G.U.E.S.T. standards.
Respond to guest complaints and special requests, taking corrective action to achieve guest satisfaction.
Clean and service assigned rooms or areas to established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash; work may include cleaning kitchen areas and appliances or dishware.
Notify a supervisor when service is complete and report rooms that cannot be serviced according to established procedures.
When assigned to laundry, monitor supplies and equipment, operate washers and dryers according to hotel standards and manufacturer guidelines, inspect soiled linens for damage or stains, fold and store clean linens, and report damages.
Minimize waste of housekeeping supplies and amenities.
Assist with deep-cleaning projects as needed.
Report needed repairs and unsafe conditions to a supervisor.
Handle lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with applicable federal, state, and local health and safety laws.
Perform other duties as assigned.