Room Attendant (Housekeeping)

Great Wolf Lodge • Grapevine, TX

8d

About The Position

The Room Attendant (Housekeeper) creates a clean and orderly environment for guests at Great Wolf Lodge. The role performs general cleaning and maintenance duties, including vacuuming, dusting, washing items, collecting and sorting trash, and cleaning guest rooms and guest areas. This position is offered as full-time, part-time, or with flexible scheduling and pays $17.00 per hour.

Requirements

• Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
• Successful completion of a criminal background check and drug screen.
• Ability to lift up to 30 lbs.
• Ability to push or pull up to 100 lbs.
• Ability to bend, stretch, and twist.
• Ability to stand for long periods.
• Ability to work with chemicals according to directions.

Nice To Haves

• Prior housekeeping experience, including sanitation, laundry operations, and/or guest services.
• Excellent customer service and oral communication skills.
• Previous housekeeping or general cleaning experience.

Responsibilities

• Clean guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, and cleaning windows, mirrors, and patios.
• Use chemicals according to directions and become familiar with material safety data sheets.
• Maintain a stocked, organized, and clean housekeeping cart.
• Report maintenance issues through appropriate channels.
• Document and secure lost-and-found items.
• Communicate with guests in a professional and friendly manner.
• Restock the housekeeping cart at the end of the shift.
• Assist the House Attendant by delivering guest requests and picking up used guest items.
• Conserve energy by closing shades and draperies and adjusting the air conditioning and heat in unoccupied rooms.
• Report hazardous conditions in the work area or equipment to a supervisor.

Benefits

• Medical, dental, and vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401(k) with employer match
• Paid vacation time off
• Paid parental leave
• Flexible scheduling
• Holistic wellness program and technology
• Employee Assistance Program
• Employee Relief Fund
• Discounted vacations
• Employee referral incentives
• Cross-training, scholarship fund, and talent development programs
• On-the-job, functional, and leadership training through Great Wolf University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed