Room Attendant - ZYFWA

IHG•Fort Stewart, GA

5d•$16 - $18

About The Position

The Room Attendant ensures hotel rooms and suites are clean, welcoming, and maintained to the hotel’s standards, helping guests enjoy a comfortable place to relax or work. The role includes supporting guests with requests, keeping supervisors informed about room-cleaning progress and needed repairs, and working with other departments to deliver quality service. The attendant maintains housekeeping supplies and amenities, minimizes waste, follows safety procedures, and handles lost-and-found items according to established procedures. Duties may include deep-cleaning projects, turndown service, and other assigned tasks.

Requirements

Physical fitness for a role spent on one’s feet for most of the day.
Ability to occasionally lift items up to 50 pounds (23 kilograms) and/or push or pull heavy objects.
Ability to bend and kneel to complete some activities.
Reading, writing, and basic math skills.
Flexible attitude toward shifts, including possible nights, weekends, and holidays.

Responsibilities

Clean and prepare rooms and suites to meet hotel standards and create a welcoming guest experience.
Assist guests with requests, such as providing a toothbrush or directions.
Update the supervisor on room-service progress and report repairs that are needed.
Follow established safety procedures and wear protective equipment when needed.
Monitor supplies and amenities, stay organized, and minimize waste in housekeeping areas.
Report, turn in, and/or log lost-and-found items according to established procedures.
Work as part of a team and communicate with other departments according to hotel procedures.
Assist with deep-cleaning projects as needed.
Perform turndown duties as needed.
Assist with other duties as assigned.