Room Attendant- Hilton Garden Inn

Valor Hospitality Partners•Hilton Garden Inn Starkville, MS

4d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms and public areas according to established cleanliness and propriety standards to ensure guest satisfaction and maximize revenues. The role maintains cleaning carts and storerooms, replenishes guest supplies and amenities, inspects rooms and equipment, and reports maintenance issues, damage, missing items, and safety hazards. The attendant also safeguards hotel equipment, keys, and supplies and maintains a friendly, courteous demeanor.

Requirements

High school diploma or equivalent experience.
No formal experience required.
Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Ability to push and pull carts.
Good vision for detailed inspection.
Manual dexterity to handle equipment and machinery in a hot, humid, and noisy environment where chemicals are present.
Ability to perform the described tasks, including pushing loaded supply carts, carrying amenities and linen, arranging drapery, and operating a vacuum.

Responsibilities

Retrieve supplies and set up cleaning carts, keeping carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, hallways, and public areas, using ladders or stools when needed.
Clean and sanitize showers, tubs, toilets, sinks, mirrors, and restroom walls and fixtures.
Replace towels, soaps, amenities, literature, and stationery in guest rooms.
Wash hard floors by hand; dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and corners.
Strip and remake beds with fresh linen and replace soiled bed coverings, blankets, or bed pads.
Check mattresses and areas under beds for soil or objects; clean and restock closets and guest-room supplies.
Vacuum rooms, public areas, and hallways, moving furniture as needed to clean carpeted areas thoroughly.
Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
Inspect room equipment and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies.
Report missing articles, repair needs, damage, mechanical problems, and safety hazards to the Supervisor.
Maintain a friendly, cheerful, and courteous demeanor and communicate information about hotel services to guests, vendors, staff, and management.
Perform other duties as assigned, requested, or deemed necessary by management.