Room Attendant (In-Country H-2B)

EOS Hospitality•Marathon, FL

8d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms, bathrooms, and assigned public areas to ensure a clean, safe, and welcoming environment that meets resort standards. This position requires attention to detail, the ability to work independently, and a commitment to providing exceptional service.

Requirements

Minimum of one (1) year of housekeeping or commercial cleaning experience required; hotel or resort housekeeping experience preferred.
Ability to clean multiple guest rooms per shift while maintaining established quality standards.
Ability to safely lift, carry, push, and pull up to 50 pounds.
Ability to stand, walk, bend, kneel, reach, and perform repetitive motions throughout an entire work shift.
Ability to work independently and as part of a team.
Ability to work a flexible schedule, including weekends, holidays, and overtime as business demands require.
Basic ability to understand and follow verbal and written instructions.
Must maintain a professional appearance and positive attitude when interacting with guests and team members.

Nice To Haves

hotel or resort housekeeping experience preferred

Responsibilities

Clean assigned guest rooms, suites, and bathrooms according to resort standards and established Standard Operating Procedures (SOPs).
Make beds with clean linens and replace towels and bathroom amenities daily.
Dust all furniture, fixtures, baseboards, windowsills, and decorative items.
Vacuum carpets and rugs; sweep and mop hard surface flooring as assigned.
Clean and sanitize bathrooms, including sinks, toilets, tubs, showers, mirrors, countertops, and fixtures.
Remove trash and replace wastebasket liners.
Replenish guest supplies, including toiletries, coffee supplies, cups, tissues, laundry bags, and informational materials.
Clean mirrors, windows, doors, glass surfaces, and other room fixtures.
Remove used dishes, trays, glassware, and other guest service items from rooms.
Inspect closets and replenish hangers, laundry bags, and other required items.
Report maintenance concerns, safety hazards, damaged furniture, or missing items to the appropriate supervisor.
Respond promptly and professionally to guest requests within the scope of the position.
Maintain housekeeping carts with required linens, cleaning supplies, and amenities throughout the shift.
Safely handle and properly use cleaning chemicals and equipment in accordance with manufacturer instructions and resort safety procedures.
Maintain accountability for assigned keys and immediately report any lost or missing keys.
Return all lost and found items to the Housekeeping Department following established procedures.
Update room status and communicate completed rooms to supervisors in a timely manner.
Return to assigned rooms as requested to complete additional cleaning or replace missing items.
Participate in deep cleaning and preventive maintenance cleaning projects as assigned.
Follow all resort safety, sanitation, and security procedures.
Attend required departmental meetings and training sessions.
Perform other housekeeping-related duties as assigned.