Room Attendant - Housekeeper - In Country H2B

Sea Crest Beach ResortFalmouth, MA
Onsite

About The Position

Clean and maintain guest rooms and public areas to ensure rooms meet established standards.

Requirements

  • Ability to clean guest rooms according to standards within the allotted time frame.
  • Ability to change bed linens and replace towels and other amenities.
  • Ability to clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Ability to notify managers concerning the need for repairs in guest rooms.
  • Ability to process guest items left in rooms according to lost and found policy.
  • Ability to practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ability to perform house person and lobby attendant duties when short staffed or during peak periods.
  • Awareness of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ability to ensure overall guest satisfaction.
  • Ability to perform other duties as requested by management.

Responsibilities

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
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