Room Assistant - Campus Veterinary Clinic

AmeriVet•Berkeley, CA
•Onsite

About The Position

The Room Assistant at Campus Veterinary Clinic helps create a positive experience for clients and their pets by supporting appointment flow and ensuring the veterinary team has accurate information for patient care. The role welcomes clients and pets, gathers and documents patient histories and vital signs, safely handles patients, communicates observations to veterinarians, and prepares examination rooms between visits. It also includes providing basic client information as directed by the veterinary team and cross-training in front desk and administrative responsibilities as needed. The ideal candidate is approachable, attentive, dependable, and team-oriented, with strong communication and organizational skills and a genuine interest in helping people and their pets. This is an opportunity to develop skills in a collaborative veterinary hospital environment, particularly on the client-facing side of veterinary medicine.

Requirements

  • Strong interpersonal and communication skills and a customer-service-oriented approach.
  • Comfort handling dogs and cats of various sizes and temperaments.
  • Ability to obtain accurate patient histories and vital signs.
  • Strong attention to detail and accurate documentation skills.
  • Ability to multitask and stay organized in a busy veterinary environment.
  • Dependable, adaptable, and comfortable working as part of a team.
  • Willingness to learn and cross-train in additional hospital responsibilities.

Nice To Haves

  • Previous veterinary or animal care experience is preferred.

Responsibilities

  • Welcome clients and pets and help get appointments started.
  • Obtain and document accurate patient histories, including current concerns, symptoms, and relevant medical information.
  • Obtain and record patient vital signs, including temperature, pulse, respiration, and weight.
  • Safely handle and restrain patients as needed during examinations.
  • Communicate patient histories, observations, and concerns to the attending veterinarian.
  • Help maintain efficient appointment flow and prepare examination rooms between visits.
  • Provide clients with basic education and information about preventive care, treatment recommendations, and follow-up instructions as directed by the veterinary team.
  • Communicate professionally and compassionately with clients, answer questions, and direct medical questions to appropriate veterinary staff.
  • Maintain clean, organized, and well-stocked examination rooms.
  • Work collaboratively with veterinarians, technicians, and other hospital team members.
  • Cross-train in front desk duties as needed, including answering phones, scheduling appointments, checking clients in and out, and assisting with general administrative tasks.

Benefits

  • Referral program with paid referral rewards.
  • Career development and advancement opportunities.
  • Continuing education programs provided by AmeriVet at no cost.
  • Tailored development programs, mentorship, and career pathing.
  • Competitive pay.
  • Performance bonuses.
  • 401(k) matching.
  • Student loan assistance.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Mental health resources.
  • Generous paid time off and holidays.
  • Supportive, collaborative environment where everyone feels a sense of belonging.
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