Roofing Field Supervisor

North Creek RoofingMill Creek, WA
Onsite

About The Position

The Roofing Field Supervisor leads, plans, and manages crews to ensure the successful completion of residential roofing and construction projects. This role is responsible for overseeing scheduling, crew assignments, job quality, and cost management while upholding high standards of safety and customer satisfaction. The supervisor monitors crew performance and matches crews to projects based on their skills and capabilities. Additional responsibilities include reviewing order changes, validating CRM (ServiceTitan) entries, and collaborating with office staff to ensure accurate job costing and adherence to company standards.

Requirements

  • Extensive residential roofing experience required.
  • Good verbal and written communication skills
  • Basic computer/tablet skills required
  • Ability to handle multiple projects simultaneously and prioritize tasks effectively
  • Great customer service skills to ensure a positive customer experience
  • Must have a valid driver’s license

Nice To Haves

  • Bilingual (English/Spanish) is a strong plus

Responsibilities

  • Supervise and train team members, ensuring they understand expectations and execute their roles effectively
  • Assign crews to jobs based on workload and capabilities, maximizing available capacity
  • Address and resolve project challenges in real time, including coordinating materials and equipment
  • Review and validate change orders for accuracy and margin adherence
  • Perform quality control for photos and reports submitted by PMs to ensure work quality meets company standards
  • Oversee crew pay, ensuring all work is captured and relayed to Production Administrators for job costing
  • Conduct occasional site visits for spot checks and quality control
  • Serve as a technical resource for crew leaders, answering roofing or ServiceTitan-related questions
  • Hold accountability for Google review performance, accurate change orders, and adherence to processes
  • Serve as a point of contact for customers throughout projects and address concerns as needed

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Company sponsored Life and AD&D coverage
  • Paid Time Off
  • Opportunities for growth and on-the-job training
  • Company Vehicle
  • Fuel Card
  • Company Phone
  • iPad
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